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Exro LiveStream at EVS on 8/17/2022 at 12:OO PM EST
We are committed to protecting and respecting your privacy.
You can find out more about how we process your personal data, and your rights under the European General Data Protection Regulation (GDPR) and the UK Revised General Data Protection Regulation (UK GDPR).
If you have concerns about your privacy at Exro, contact our Global Data Controller below.
Marketing Operations, Data Controller
Exro Technologies Inc.
7450 64 St SE, Calgary, AB T2C 5B1
marketingops@exro.com
Privacy is about more than just protecting you when you share your personal information when you use our products and services, or when you use our websites. Privacy is also about our obligation to collect, use and disclose this information only for the purposes we’ve explained to you.
Exro is committed to protecting the confidentiality of your personal information and abiding with privacy regulations in all countries where we operate and conduct our business.
Our privacy commitment is about more than complying with applicable privacy laws. It’s about doing the right thing and respecting your right to have the information you share with us protected and responsibly handled.
Our three essential promises to you are —
Our Global Privacy Statement (“Statement”) applies to all our wholly owned subsidiaries and operations worldwide. We always strive to be more transparent about our privacy practices. This Statement provides an overview of how we collect, use and protect personal information belonging to anyone that interacts with us including clients, business partners or other third parties in our global business activities.
This Statement applies when you connect with us through our call centres and other communication channels. We also provide more detailed information about your interactions with us when you visit our authorized websites, mobile apps and other electronic platforms (“Digital Properties”).
It’s our global commitment to use only fair and legal means to collect your information. We use it in a legal, respectful and fair manner. We comply with local laws and regulatory requirements in each country we operate in. For information about our local privacy practices, you can read our local policies below.
SEA Electric commercial vehicles are equipped with a Geotab® fleet management device that generates vehicle and diagnostic data which by default is accessible, and may be collected, by Exro. Exro does not associate such vehicle data with any individuals but simply with the VIN of the vehicle for servicing, safety recall, and R&D purposes.
We collect vehicle data (e.g., vehicle performance, usage, operation, condition and health, charging station use, utilization, charge rate, battery analytics, and VCU software, service, and maintenance logs) to provide maintenance services, facilitate repairs, fulfill customer requests, convey important safety-related information, improve the quality of our new and existing products and services, and fulfill our contractual obligations.
The fleet owner of any Vehicle may opt-out and decide to no longer allow Exro to collect vehicle data by emailing us at legal@exro.com. Please note, that this will negatively impact the ability of Exro to service such vehicles, provide over-the-air updates.
We may only share vehicle data information with our affiliates, insurance companies, dealers, R&D/manufacturing/channel partners, and any successor entities. We may also use and disclose vehicle data when disclosure is necessary or appropriate or when the law requires (e.g., subpoenas, court orders, law enforcement, etc.).
From time to time, we make material changes to this vehicle data-related Privacy Policy. When we do so, we will revise the date of this Policy on our website and may provide you with additional direct notice by email or over-the-air update. Such changes shall be effective and supersede the above terms on the date we post them on our website.
